Approach
A clear route from first conversation to measured results.
Every engagement follows the same route. You get a fixed price before each commitment, a decision point before each phase, and everything you've paid for is yours.
The route at a glance
Discovery · fixed price
Project · fixed price, agreed before you start
Ongoing · monthly
Sketch
Process map, goals and a fixed-price proposal
Your call
Go ahead, or leave with the plan
Structure
Wireframes with real content
Design
Designs and a design system
Build
A working site, connected to your tools
Live
Launch and a results report
Your call
Keep improving, or hand it over
Ongoing
Improvements, campaigns and reporting
Every stop leaves you with something you own.
A fixed price before you commit
Discovery is priced up front. The project is priced at the end of Discovery, before you decide anything.
Your call at every gate
Two decision points, each with the information you need: a plan and a price, then results against the goal.
Yours once it's paid for
Findings, designs, code, content and data. Source code and a content export are yours on request. No lock-in.
The route, stop by stop
What happens, who's involved, what you keep.
01 Sketch Discovery · 2–3 weeks · fixed price
Understand the problem. Sketch the answer.
A fixed-scope, fixed-price first engagement. It's the lowest-risk way to find out whether we're the right fit, and you leave with a clear plan whether or not you continue with Rind.
- FirstKick-off workshop, conversations with the people involved, and a review of your site, tools, data and campaigns.
- ThenProcess mapping on a shared whiteboard with your team: where the friction is, and what success means in business terms.
- FinallyA sketched direction, the findings, and a fixed-price proposal for the project.
Prices exclude VAT; Rind isn't VAT registered at the moment, so there's nothing to add today.
You keep
Who's involved
- DDru, leading
- OThe people who run the process
- YYour decision-maker
Your call
Go ahead, or leave with the plan.
You have the findings, a sketched direction and a fixed price for the project. Go ahead with Rind, or take the plan in-house or to another supplier. Once Discovery is paid for, the findings and sketches are yours.
02 Structure Project · fixed price
Real words on a real grid.
Content and journeys come first. We map the pages, flows and data, then wireframe with real copy rather than placeholder text, so problems show up while they're easy to fix.
You keep
Who's involved
- DDru
- YWhoever owns your content
Commercial check Every page has a job, tied to the goal.
03 Design
Make it look and feel right.
Type, colour, imagery and interaction, applied to the structure you've signed off. Accessibility is designed in from the start, not checked at the end.
You keep
Who's involved
- DDru
- MYour brand or marketing lead
Commercial check Tested against the goal, not taste.
04 Build
Built properly, on every screen.
We develop on the platform that suits your team, connect your CRM, analytics and existing tools, and test on phones, keyboards and screen readers before launch.
You keep
Who's involved
- DDru, reviewing everything
- SSpecialists, named before they start
- OWhoever runs your systems
Commercial check Tracking goes in before launch, not after.
05 Live
Launch, measure, improve.
We launch carefully, then measure against the goals agreed in Discovery. You get a plain-English report: what's working, what isn't and what we'd change next.
You keep
Who's involved
- DDru
- YYour team
Commercial check Reported against the goal, in plain English.
Your call
Keep improving, or hand it over.
Keep going with Rind on a monthly scope, or take everything in-house. Handover is part of the job: source code, content and data, with documentation.
06 Ongoing Monthly
An agreed monthly scope, still led by Dru.
Improvements, campaigns and reporting against the same goals, with a quarterly review that sets the next quarter's work.
You keep
Who's in the room
One senior lead. The right people, when they're needed.
Dru
Leads every engagement personally, from first sketch to live results.
Your team
The people who run the process: operations, sales, marketing and finance. They join when their part of the work is on the table.
Specialists
Brought in when the work needs them. You'll know who they are and what they're doing before they start, and Dru reviews their work.
How we work
Standards you can hold us to.
Accessible
Designed and tested to WCAG 2.2 AA.
Fast
Performance budgets set at the start and checked before launch.
Secure
Only the data you need, handled carefully, with security reviewed before launch.
Yours
You own the work once it's paid for, along with your domain, content and data. Source code and a content export are yours on request. No lock-in.
Questions
What people ask first.
How much does a project cost?
It depends on the scope, which is why Discovery comes first. It ends with a fixed price for the project, so you know the cost before you commit.
How long does a project take?
That depends on the scope too. The timeline is part of the fixed-price proposal at the end of Discovery.
Can we skip Discovery?
Sometimes. If you already have research, goals and a clear brief, we'll review them and may be able to scope the project directly.
Will you work alongside our team and other agencies?
Yes. Rind can lead the whole job, or take the parts that need joining up and work alongside your in-house team and existing suppliers.
How many projects do you take on?
A small number at a time, so each gets senior attention. If we can't start when you need us, we'll say so up front.
Tell us what isn't joining up.
A short conversation is the best place to start. If Discovery is the right next step, we'll tell you what it would cover and what it would cost.
What happens next
- A short conversationDru reads every enquiry and replies personally within two working days.
- Discovery · fixed priceProcess map, goals and a fixed-price proposal
- Your callGo ahead, or leave with the plan
Or email hello@rindmedia.co.uk